Personal Helpdesk for Outlook
Personal Helpdesk for Outlook
- Downloads: 426
- Requirements: Windows 7, Vista, XP
- Size: 23.08MB
- Licence: Shareware $250.00
- Version: for
- Added At: 2010-19-10
- Publisher Site:
Personal Helpdesk for Outlook
"Automated personal helpdesk ticketing and issue tracking system for Outlook." Edit By BS Editor: Personal Helpdesk for Outlook provides you with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. It can monitor any number of Outlook folders and mailboxes and automatically process incoming emails to support cases.Personal Helpdesk for Outlook supports enforcement of service level agreements (SLA) in line with ITIL guidelines. With support for automated messaging and notifications using varied communication channels such as emails, phone calls or SMS, it offers you to cut the overhead of manual tasks significantly while making it easier to work flexibly.You can customize Email Templates, Frame predefined Answers and reply to emails with a click. Personal Helpdesk for Outlook also provides a customer web interface whe
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