Call Center CRM
Call Center CRM
- Downloads: 174
- Requirements: Windows 7/Vista/XP/2000
- Size: 403KB
- Licence: Freeware Free
- Version: 8.6.2
- Added At: 2013-07-04
- Publisher Site:
Call Center CRM
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to:
Automatically track all customer interactions
Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record.
Automatically save and manage Customer Opt-Out and Contact Preferences
Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.) in IVR application when they call in.
Automatically display customer information to agents
Fully integrated with agent desktop software, Call Center CRM increases organizational intelligence and efficiency by automatically displaying customer info
Automatically track all customer interactions
Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record.
Automatically save and manage Customer Opt-Out and Contact Preferences
Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.) in IVR application when they call in.
Automatically display customer information to agents
Fully integrated with agent desktop software, Call Center CRM increases organizational intelligence and efficiency by automatically displaying customer info . you can free download Call Center CRM now.
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